Shipping Information

Our Shipping schedule with FedEx is from Monday through Thursday. Orders placed on Thursday will be shipped the following Monday to avoid weekend spent at the FedEx warehouse.

Chocolate Maya takes great care in getting your chocolates to their destination in perfect condition. Warm-Weather Packaging is used when necessary. Easy shipping months are December – March.

FedEx is permitted to leave packages at the recipient’s address if nobody is there to sign for it. However if signature is specifically required, in case  of absence the recipients are responsible for following up with FedEx. Chocolate Maya is not responsible for packages damaged or stolen after they have been delivered to the address specified by the customers. We do offer FedEx Signature Required for delivery service, you can select this option at checkout for an additional charge of $4.50. In this case if no one is present FedEx will make two more attempts before they return the package to us. Chocolate Maya will not refund the purchase if damaged or melted after the first delivery attempt or if it has been returned to us by FedEx.

Please double check addresses: we can not be responsible for packages returned  due to incorrect addresses. Shipping is not possible at PO Boxes.  

Shipping in the USA only